About the Program

Travel and Travel Services Program

Program has the aim of addressing the shortage of qualified mid-level personnel in the travel sector within the tourism industry by training students to possess knowledge, skills, and competencies in basic management, tourism management, and general tourism information, as well as in the structure and operations of the travel distribution system, travel agencies and tour operators, tour planning and management, transportation in tourism and professional ticketing, and guiding. The program prepares students for the profession and ensures they acquire the necessary information.

The fundamental aims of the Tourism and Travel Services Program are:

• -To enable travel and tour organizations,
• -To be successful in customer relations,
• -To meet the needs of the tourism sector,
• -To use reservation and ticketing systems,
• -To be knowledgeable in tourism marketing and promotion,
• -To train technically skilled personnel in intercultural communication.

Main courses offered during the program include:

• -Fundamentals of Tourism
• -Travel Agency and Reservation Systems
• -Tour Organization and Management
• -Accommodation Services
• -Tourism Marketing
• -Customer Relationship Management
• -Intercultural Communication
• -Tour Guiding and Event Management
• -Travel Health and Safety

Graduates of the Tourism and Travel Services Program can work in:

• -Travel agencies,
• -Tour organizing companies,
• -Hotels and accommodation establishments,
• -Airports and transportation services,
• -The Ministry of Culture and Tourism and its affiliated organizations,
• -Event and congress organizing firms as tourism and travel consultants, reservation supervisors, tour guide assistants, and similar positions.